Enterprise Class Business Management Platform

A Comprehensive Guide to Using the Dine in POS Application

Dine-In Point of Sale (POS) Application

Welcome to dwa Commerce! In this documentation blog, we will provide you with a step-by-step guide on how to effectively use the Dine in POS application. This powerful tool enables you to streamline your order processing, track customer purchases, and provide personalized experiences. Whether you're a restaurant owner or a staff member, this guide will walk you through the process from start to finish.

Part 1: Logging In and Navigating the Main Menu

  1. Open the Dine in POS application on your device.
  2. Enter your username and password to log in.
  3. Select the desired terminal.
  4. Once logged in, you will be presented with the main menu of the application.

Part 2: Processing an Order

  1. To begin taking an order, select a table from the list. For example, you can choose Table 7.
  2. If you want to track your customers' purchases and offer personalized experiences, you can add them to the dining app.
  3. To add a new customer profile, click on the portrait icon with a plus sign. Fill in their details and click "Add."
  4. If the customer is already in the system, you can search for them using their name, contact information, or email.
  5. Once you have located the customer, select them by clicking the radio button next to their name.
  6. Click the check mark to add the customer. The portrait icon will display the customer's name, e.g., "John."
  7. The preview section will show the subtotal and other details for the receipt.

Adding Dishes to the Order

  1. To add dishes to your order, click on the "Add Item" button.
  2. A list of categories such as Sizzlers, Mains, Soups, etc., will be displayed.
  3. Select a category to view a list of dishes within that category.
  4. Click on a dish to add it to the order.
  5. Alternatively, you can use the plus icon and type the name of the dish to find and add it to the order.
  6. Repeat this process until all desired dishes are added.
  7. Click on "Complete" to generate your kitchen order ticket (KOT).

Using Additional Features

  1. Barcode Scanning:

    • To scan a barcode, tap on the barcode icon.
    • Scan the barcode, and the corresponding product will be added to the cart.
  2. Loyalty Points and Discounts:

    • Click on the gift icon next to the barcode icon in the footer to apply loyalty points discounts.
    • Ensure you have added a customer to the transaction before applying loyalty points.
    • Enter the number of loyalty points you want to redeem as a discount.
  3. Promotions:

    • Tap on the promotion icon (a pair of scissors) in the footer section.
    • If eligible, enter a promotional code to apply the promotion.

Billing and Payment

  1. Tap on the currency note icon to access the billing screen.
  2. Choose the desired payment method (cash, debit/credit card, or bank).
  3. Select the corresponding checkbox for the chosen payment method.
  4. For split tender transactions (combining cash and card), select the cash checkbox and enter the cash amount.
  5. Select the debit/credit card checkbox, and the system will calculate the remaining amount.
  6. After completing the card transaction, enter the reference number and click "Save."
  7. A payment process successfully message will appear if all information is correct.


Congratulations! You have now learned how to effectively use the Dine in POS application. With its user-friendly interface and powerful features, you can streamline your restaurant's